The Process Communication Model: Effective Communication in Business
Objectives (By the end of this workshop you will):
- Have integrated the principles of Process Communication
- Be competent in interacting with all the personality types
- Be comfortable presenting any module of the three day seminar
- Be able to answer questions beyond the ‘basic concepts’
Follow Up:
- Advanced seminars will be available.
- Every two years International Process Communication Conferences are held, usually in the USA, for Certified Trainers
There will be a mixture of training input, group discussion and practicing skills. You will also be required to present each module of the program with feedback and coaching, over the 10 days of Train the Trainer workshops.
You will have your personality profile plus a work book to work with throughout the workshop and will also receive a Trainer Manual and other training support materials, including a basic set of PowerPoint slides as a template.
Process Communication Model
Effective Communication in Business
The three day program
| Contact Perceptions: | Emotions; Thoughts; Opinions; Inaction; Actions, Reactions. |
| Personality Parts: | Protector; Director; Computer; Comforter; Emoter. Their words, tones, gestures, postures and facial expressions. |
| Personality Types: | Harmoniser, Promoter, Persister, Workaholic, Dreamer, Rebel. |
| Channels of Communication: | Interventive; Directive; Requestive; Nurturative; Emotive. |
| Management Styles: | The styles to use and to avoid with each Personality Type. |
| Psychological Needs: | Recognition of Person; Sensory; Recognition for Work; Time Structure; Conviction; Solitude; Contact; Incidence (Excitement) |
| Preferred Environment: | Active-withdrawing; Passive-withdrawing; Passive-involving; Active-involving. |
| Driver Behaviours: | Be Perfect for me; Be Strong for me; Be Perfect for you; Be Strong for you; Please you; Try hard for you. |
| Predictable Distress Sequence | The warning signals of entering serious distress and how to recover. Why miscommunication leads to so much distress. |
| Failure Mechanisms: | Specific patterns of behaviour that indicate the type of stress and the method to reduce stress and increase communication. (Making mistakes; passively waiting; over controlling; pushing beliefs; blaming others; manipulation. How to encourage a return to win/win behaviours) |
| Your Profile: | Interpreting and understanding your profile. (A personality inventory questionnaire is conducted before the program and you are given a copy and helped to understand yourself.) |
| Creating a Personal Action Plan: | How you will gain added value from applying the PCM methods tinyour work and life relationships. |
The best training program of 2010!
The Process Communication Model ® seminar, led by Dragos Bucurenci under EXEC EDU, won the “Training Programme of the Year” at Business Edu Awards Gala (April 5, 2011).
The winners of all six categories were determined according to the votes of more than 1,000 professionals who hold the position of General Manager, HR Director, OD Manager, Learning & Development Manager, Training Manager, HR Manager or HR Business Partner in over 380 companies in Romania (each with over 100 employees).
Mars 2011
Starting in September 2011, P.S.D.C.I. (Personal Skills Development Consultants International) will be running new series of intensive training programmes leading to international certification in Process Communication Model®.
You can find more information accessing TRAIN THE TRAINER and TRAINT THE COACH sections.
For further details and registration please contact: johnparr@process-communication.ro.
"The Process Communication Model® provides a framework for evaluating the information one wishes to communicate and the best means for doing so with various recipients of that information. I ... look forward to many years of making use of what I have learned." Hillary Clinton